Mis 38t17

071206- MANAGEMENT INFORMATION SYSTEM PART-A 1. Objectives of MIS Goals of an MIS are to implement the organizational structure and dynamics of the enterprise for the purpose of managing the organization in a better way and capturing the potential of the information system for competitive advantage 2. Information 3. The purpose is to achieve and sustain performance that is superior to any competitor in satisfying those buyer needs. A differentiator selectively adds costs in areas that are important to the buyer. Thus, successful differentiation leads to prices, and these lead to above-average profitably if there is approximate cost parity. To achieve this, efficient forms of differentiation must be picked, and costs must be reduced in areas that are irrelevant to the buyer needs. Buyers are like sellers in that they have their own value chains. The product being sold will represent one purchased input, but the seller may affect the buyer’s activities in other ways. Differentiation can lower the buyer’s cost and improve the buyer’s performance, and thus create value, or competitive advantage, for the buyer. The buyer may not be able to assess all the value that a firm provides, but it looks for signals of value, or perceived value. 4. Middle 5. A decision system (DSS) is a computer program application that analyzes business data and presents it so that s can make business decisions more easily. 6. Sensitivity analysis is the study of how the uncertainty in the output of a mathematical model or system (numerical or otherwise) can be apportioned to different sources of uncertainty in its inputs. A related practice is uncertainty analysis, which has a greater focus on uncertainty quantification and propagation of uncertainty. Ideally, uncertainty and sensitivity analysis should be run in tandem. 7. Do you have sufficient retirement income? Do you understand social security strategies? Do you know how to tackle rising health care costs? How do you keep up with inflation? Do you know the strategies for successful wealth transfer? Get the answers to these questions and more! Presented by Bar Harbor Financial in association with Mark Daly from Jackson National. 8. Software prototyping is the activity of creating prototypes of software applications, i.e., incomplete versions of the software program being developed. It is an activity that can occur in software development and is comparable to prototyping as known from other fields, such as mechanical engineering or manufacturing. 9. True 10. E-mail address PART-B 11 a) (i)

1. Entering data into the IS (input). 2. Changing and manipulating the data in the IS (data processing).

3. Getting information out of the IS (output) 4. Storing data and information (storage). (II) Strategic planning is mostly influenced by: 1. Decision of diversification i.e., expansion or integration of business 2. Market dynamics and demand, supply 3. Technological changes 4. Competitive forces 5. Various other threats, challenges and opportunities Strategic planning sets targets for the workings and references for taking such long-term policy decisions and transforms the business objectives into functional and operational units.Strategic planning generally follows one of the four-way paths: 1. Overall Company Strategy 2. Growth orientation 3. Product orientation 4. Market orientation

OR b) 1.ERP 2. Challenges and Disadvantages 3. Providing the Missing Reengineering 12. a) STRUCTURE OF MIS Approaches • Physical Components • Information System Processing Functions • Decision • Levels of Management Activities • Organizational Functions OR b) • Is capable of organizing requirements in a layered architecture • Is able to evaluate alternative enterprise models against their impact on the (work) organization and their impact on information system services • Is able to create a high level view of information system services • Is able to relate the enterprise model and the information system services to a business process model. • Knows about modern software development techniques to transform analysis models into working code. 13 a) Definition- The role of information in decision making cannot be overemphasized. Effective decision making demands accurate, timely and relevant information

The decision Making process consists of following phases: 1. Intelligence phase: thinking of the problem as it comes a) Societal Environment b) Competitive Environment c) Organizational Environment 2. Design Phase: this consists for inventing, developing and analyzing the likely solutions a) Understanding the problem b) generating the solution c) Testing the feasibility of solution 3. Choice Phase: Selecting the specific alternative or solution 4. Implementation : Put decision into effect; allocate resources; control OR b) MIS for Decision Making • Structured / Programmable Decisions: -Decisions those are repetitive, routine and have a definite procedure for handling them. - For e.g. Inventory reorder formula, Rules for granting Credit • Unstructured / Non-Programmable Decisions - Non-routine decision in which the decision maker must provide judgment, evaluation, and insights into the problem definition. - For e.g.• Semi-Structured Decisions 14 a) 

System investigation

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System analysis

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Design

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Environments

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Testing

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Training and transition

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Operations and maintenance

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Evaluation

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● b) Can refer to relatively minor programming tasks, the rental of software from a service provider, the outsourcing of a basic business process (often called business process outsourcing, or BPO), or the handling of a company’s entire IT function 1. 15a) i)

1. Natural Disasters 2.Man made Disasters 3.National & International Events 4Technology & Critical Hardware failures 

(ii) 1. Business Impact and Risk Analysis 2. Business Continuity Planning (B) 3. B Life Cycle 4. Business Service Inter-Dependencies 5. Short Term Outage 6. Long Term Outage 7. Business Service Intra-Dependencies 8. Recovery Time Objective (RTO) 9. Recovery Point Objective (RPO) iii) 1. Documentation 2. Strategies 3.Site designation 4. Data backup 5. Drills 6. Backup of key personnel OR

b) I) 1. Data versus Information 2. Characteristics of Information 3. Information as an Aid to Decision Making 4. Classification of Management Information Systems 5. Assessing Information Needs for Planning, Monitoring, and Evaluation 6. Deciding the Levels of Information Groups, Information Frequency, and Content 7. Ensuring System Flexibility and Adaptability 8. Illustrative computer-based MIS (ii) Listen, understand and respond to customers. Define a superior service and establish service strategy. Set standards, measure and performance. Select, train and empower the employees to work for customers.Recognize and reward the accomplishments.

Service product formulation 1.Who is the customer? 2. What is the service scope? 3. How it is delivered? 4. What is the quality level? 5. What additional features to provide? 6. What should be the price of service? 7. Where should be offered and what facilities to provide? 8. Who would drive the service process? 9.What process design would deliver the scope?