Calyx & Corolla
The Fresh Flower Industry in USA, prior to Calyx and Corolla
$9B business in United States, growth rate of 7.7% since 1985. Flower Industry Grower
$5
Distributor
Wholesaler
$30$40
Retailer
$15-$20
$7.5
Customer
Florists
SuperMarkets
Misc
Calyx and Corolla, what separated it from others
Direct involvement with Growers.
Greater compensation to growers as they doubled up as retailers.
Delivery time of 2-3 days as compared to 1-2 weeks of FTD, following cutting.
Closer relationship with FedEx enabled over-night delivery for perishable flowers.
United parcel service with FedEx for non-perishable flowers.
Friendly and effective customer service
Customers and Communication
Catalogs, which contributed for 70% of revenues, defined as per seasonal variations, including continuity programs.
85% of “Active Buyers”, were women, age ranging from 30 to 55.
Special care to Corporate Clients, for use in reception, conference rooms, incentive program etc.
Promotional tie-in with Bloomingdale’s
To help promote selection of vases on Mother’s day offering 5 dendrobium orchids for free.
Full Page Ad in “The New Yorker” at Bloomingdale’s expanse.
Promotional tie-in with SmithKline Beecham
$10 discount coupons given to store employees
Newspaper freestanding coupons - $5 w/o purchase of Contac and 2*$10 with proof of purchase of Contac
Ultimate Positioning
Based upon past experience, ~12.5% of audience are potential “Active Buyers”
43.2% population falls into high income buyers range
Higher ment cost can be compensated by compact supply chain.
Good relationship with FedEx will enable them timely delivery in peak holiday durations.